Refund and Returns Policy

  • All Intuit QuickBooks Financial software and Intuit QuickBooks Point of Sale Desktop software may be returned within 60 days from the date of invoice. This includes QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise, QuickBooks For Mac, QuickBooks Accountant, QuickBooks POS software and hardware.
  • QuickBooks Online, Intuit Payroll, and Intuit Field Service Management are not eligible for the 60 Day Guarantee, but your subscription can be cancelled within 30 days to prevent any charges.
  • All other items including Computers, monitors, and supplies may be returned in new / unopened condition within 30 days. Customized supplies are not eligible for a refund.
  • Professional services, consulting, project work, and bookkeeping services are non refundable.
  • Shipping and Insurance costs are non refundable.

You can also request a return by calling +1-801-515-0175

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] and +1 (801) 515-0175 for questions related to refunds and returns.